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UP COMING EVENT:      3rd Edition of Customer Satisfaction Award Nominations is opened. CS-Awards Mega Award Distribution Ceremony, schedule to be held in the month of November 2015
Message of "Muhammad Nawaz Sharif, Prime Minister of Pakistan"
"2nd CUSTOMER SATISFACTION AWARD-2014"
Prime Minister Of Islamic Republic Of Pakistan 

I felicitate the Consumer Voice Pakistan as well as Consumer VOICE Magazine for holding the 2nd Customer Satisfaction Award-2014 in collaboration with Ministry of Science and Technology through its subsidiary Pakistan Standards and Quality Control Authority (PSQCA) along with the support of Consumers Eye Pakistan and USF Consulting Group Research Division. I am glad to observe that this occasion is commensurate with the celebration of 31st World Consumer Rights Day 2014.

The democratic government of Pakistan is nurturing an environment encouraging innovative ideas in all fields of endeavor. I believe that Customer Satisfaction Award is a positive initiative that will create healthy competitive environment amongst the leading national and multi¬national Products/ Brands and Services operating in Pakistan and will assuredly play an important role in making the businessmen aware of the importance of Customer Satisfaction and consumer empowerment.

The burgeoning middle class has given rise to widespread consumerism bringing in appreciable monetary returns in consumer goods sectors. Pakistan is an attractive place for investment showing visible signs of improved economic indicators since the last one year. My government is positively resolved to strengthen the economy and I assure you that by 2018 Pakistan will Inshallah be a much improved place in terms of development projects and economic growth.

I am aware that Pakistani Products /Brands and Services require continuous up gradation of standards but I am sure that as one of the largest consumer market Pakistan will utilize this opportunity to improve quality. It is very important for business entrepreneurs of Pakistan to realize the importance of the satisfaction of consumers in their businesses whether it is a product or a service.

I am positive that sooner rather than later the products marked "Made in Pakistan" will become a proud part of the Products/ Brands of the world. I am also confident that our businessmen will venture hard to adhere to highest standards of quality control to the entire satisfaction of consumers.

I take the opportunity to congratulate all the Awardees of this event as well as its organizers and wish them all success.

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Muhammad Nawaz Sharif--Prime Minister Of Islamic Republic Of Pakistan
Message of "Dr. Ishrat –Ul- Ebad Khan, Governer Of Sindh"
"2nd CUSTOMER SATISFACTION AWARD-2014"
Dr. Ishrat –Ul- Ebad Khan, Governer Of Sindh 

It gives me immense pleasure that “Consumers Voice Pakistan (CVP) & Consumer Voice Magazine is organizing 2nd “Customer Satisfaction Awards 2014” collaboration with Pakistan Standards and Quality Control Authority (PSQCA), with the support of The Consumers Eye Pakistan (TCEP) and USF Consulting Group–Research Division in the celebrations of Consumer Rights Day 2014.

In view of sweeping changes in trade of today's world, Customer Satisfaction is more important as businesses rely on Customer Satisfaction. The manufacturers need recognition for their Products and Services, so that they could stand and compete not only in Pakistan but in the foreign market with pride. It is very important that the business entrepreneurs and capitalist community of Pakistan have realized the importance of Customer Satisfaction in their business.

In my view Customer Satisfaction Award is creating a healthy competitive environment amongst the leading local, national and multi¬national Products and services operating in Pakistan and plays an important role in making the business community of Pakistan aware of the importance Customer Satisfaction. These awards will reflect the trend, what consumers of these standardized products and services, have actually about them.

Today we have the opportunity as we are one of the largest consumer markets is available in Pakistan but we have to work hard. I am confident that the business community of Pakistan will become more aware about the importance of Customer Satisfaction and will convert their products and services upto the Pakistan standards not only to satisfy domestic consumers but to be the part of the fortune Products/ Brands of the world.

I extend my full support to organizers of Customer Satisfaction Awards, Consumers Voice Pakistan, The Consumers Eye Pakistan and Pakistan Standards and Quality Control Authority for organizing the consecutive 2nd Edition of Customer Satisfaction Awards. I admire and congratulate all the Awardees and stakeholders of this activity who had foresighted to successfully execute such an activity which is of vital importance for the entire business community and consumers of Pakistan and assure them of my full support and cooperation for its success.

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Dr. Ishrat –Ul- Ebad Khan, Governer Of Sindh
Message of "Rasim Khan Organizer"
"2nd CUSTOMER SATISFACTION AWARD-2014"
Rasim Khan Organizer 

Al-Hamd-o-Lilah after very successful management of last year’s First Edition of Customer Satisfaction Awards now we are all gather again in graceful Award Distribution Ceremony of 2nd Edition “Customer Satisfaction Award 2014”. On this great occasion, I would like to express my gratitude to the entire winner awardees of 2nd “Customer Satisfaction Awards 2014” for their struggle and making their products and services outstanding success in view of customer satisfaction in Pakistan. This is the strong reason, that the Award Board Committee has, stamped your products and service for the customer satisfaction award 2014.

On this great occasion as organiser heartfelt congratulations are due from me and my entire team to all the winners of”2nd Customer Satisfaction Awards 2014. This success is great evidence that their services, towards customer satisfaction are up to the high marks, and the ultimate pick of majority of Pakistani consumers so winners have got the status, of most acclaimed and trusted product and services, in their respective categories. Customer Satisfaction Awards is a true reflection of the marketplace, as it represents the opinion of consumers across Pakistan.

Congratulation to all awardees, no doubt you are the well deserved contenders for this highest acclaimed award, and honor. You are the heroes of customer satisfaction in Pakistan. You are the people, who can translate the dream of prosperous Pakistan into a reality. CS-Awards recognize organizations, Manufactures, Products & Services that have implemented, successful consumer service strategies, the trust, between the traders, and the consumers, may boost the production resulting, sound economic footing in Pakistan.

Customer Satisfaction award is a high level recognition to those businesses that cares and serve their Customers upto the highest satisfaction level, hence are most popular among Consumers, or has ISO/ PSQCA certification. CS-Award recognizes organizations and individuals that have implemented successful customer service strategies which result in sustainable, successful businesses.

On behalf of Consumer Voice Pakistan (CVP) I thanks to Pakistan Standards and Quality Control Authority (PSQCA), Ministry of Science and Technology Government of Pakistan for their continue collaboration and Support, and I also thanks Consumer VOICE Magazine, The Consumers Eye Pakistan (TCEP), USF Consulting Group – Research Division and US Event Solutions for their great support for the Customer Satisfaction Awards to make success.

In the end, I will again congratulations from my heart to the winners, awardees of customer satisfaction award 2014. I wish bright future to the business community of Pakistan and consumers of Pakistan all together.

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Rasim Khan Organizer
Message of “Muhammad Nawaz Sharif, Prime Minister of Pakistan”
“CUSTOMER SATISFACTION AWARD-2013”
Prime Minister Of Islamic Republic Of Pakistan 

I am pleased to learn that Consumer Voice Pakistan, CVP and Consumer Voice magazine in collaboration with Pakistan Standards and Quality Control Authority (PSQCA), Ministry of Science and Technology, are organizing the first Customer Satisfaction Award-2013. What could be a better occasion than to organize the event on the 30th World Consumer Rights Day 2013! "Consumer Justice Now" no doubt is the most suitable theme to commemorate this day. I am glad to see Consumers Eye Pakistan (TCEP) and USF Consulting Group, Research Division, lending their support in holding this event.

It is very pertinent in today's economic environment that business communities, especially the entrepreneurs realize the importance of consumers in their service as well as product related activities. In the present global economic scenario, there are several reasons why consumer satisfaction is crucial to our businesses and to our economy. Quality of service and product matters both at international as well as domestic level. Pakistani Products / Brands & Services have begun to make their presence felt at global level and with a vast domestic market; there are eve i greater opportunities for business and commercial concerns to demonstrate their service and product quality.

I believe that the first Customer Satisfaction Award-2013 is a positive initiative. It will create a healthy competitive environment among the leading local, national and multinational Products/ Brands and services operating in Pakistan. It will also help the business community become cognizant to the importance of customer's satisfaction and consumer empowerment.

I am convinced that the business community of Pakistan will gain useful knowledge about the importance of maintaining and improving quality and standards which will help upgrade their products and services to Pakistan standards. With this spirit I can foresee our Products, Brands and Services with label, "Made in Pakistan" making a dent at international level.

I admire the efforts of the organizers of this activity which is of vital importance for the entire business community and consumers of the country.

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Muhammad Nawaz Sharif--Prime Minister Of Islamic Republic Of Pakistan
Message of “Zahid Hamid, Federal Minister for Science and Technology”
“CUSTOMER SATISFACTION AWARD-2013”
Ministry Of Science And Technology 

I am pleased to learn that "Consumer Voice (Pakistan) CVP" and "Consumer VOICE Magazine" are organizing the first "Customer Satisfaction Award 2013" distribution ceremony in collaboration with Pakistan Standards and Quality Control Authority (PSQCA) and the support of The Consumer Eye Pakistan and USF Consulting. I am happy that PSQCA supports the activities of The Consumer Voice (Pakistan) to promote Standards and Quality culture in Pakistan and to encourage Pakistani manufacturers & service providing organizations to strive for excellence and customer satisfaction.

Ministry of Science & Technology is doing its best to create an environment where both the public and private sectors,

are able to bring about a positive change in this area. It is very important today that the business community in Pakistan realize the importance of quality in their business ventures. I believe that the "Customer Satisfaction Award" is a welcome initiative which will create a healthy competitive environment amongst the leading local, national and multinational companies and play an important role in increasing customer satisfaction and consumer empowerment.

Ministry of Science and Technology acknowledges and appreciates the efforts of Consumer Voice (Pakistan) and PSQCA in creating awareness, amongst consumers about substandard, unregistered, counterfeit and adulterated products.

1 extends my full support to Consumer Voice (Pakistan) and the PSQCA for celebrating the 30th World Consumer Rights Day 2013 with 1st Edition of Customer Satisfaction Awards 2013. I congratulate all the Awardees and stakeholders of this activity who had foresight to successfully execute this initiative which is of great importance to the business community and consumers of Pakistan.

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Mr. Zahid Hamid
Message of “Syeda Shehla Raza” Deputy Speaker Provincial Assembly of Sindh”
“CUSTOMER SATISFACTION AWARD-2013”
SINDH 

I congratulate “Consumer Voice (Pakistan) CVP” and “Consumer VOICE Magazine” hosting “Customer Satisfaction Awards 2013” distribution ceremony with the celebration of 30th World Consumer rights Day 2013, collaboration with Pakistan Standards and Quality Control Authority (PSQCA), with the support of The Consumers Eye Pakistan (TCEP) and USF Consulting Group – Research Division.

I am confident that the business community of Pakistan will become more aware about the importance of consumer rights and will convert their products and services upto the Pakistan standards not only to satisfy domestic consumers but to be the part of the fortune Products/ Brands of the world.

These awards will reflect the trend, what consumers of these standardized products and services, have actually about them.

It is important that the business entrepreneurs and capitalist community of Pakistan realized the importance of consumers in their business so as for our economy. We are one of the largest consumer markets is available in Pakistan so we have to work hard.

Customer Satisfaction Awards is a positive initiative and it will create a healthy competitive environment amongst the leading local, national and multi¬national Products/ Brands and services operating in Pakistan and plays an important role in making the business community of Pakistan aware of the importance Customer Satisfaction and consumer empowerment.

I extend my full cooperation and support to Consumer Voice (Pakistan) CVP and “Consumer VOICE Magazine” for holding the 1st “Customer Satisfaction Awards 2013 distribution ceremony on occasion of 30th World Consumer Rights Day 2013.

I appreciate and congratulate all the Awardees and organizers of this mega event CS-Awards 2013, which have vital importance for the entire business community and consumers of Pakistan.

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Syeda Shehla Raza
Message of “Pir Buksh Jamali, Director General PSQCA”
“CUSTOMER SATISFACTION AWARD-2013”
PSQCA 

I congratulate to “Consumer Voice (Pakistan) CVP” and “Consumer VOICE Magazine” on occasion of distribution ceremony of “Customer Satisfaction Award 2013” coincided with the celebration of 30th World Consumer rights Day 2013, collaboration with Pakistan Standards and Quality Control Authority (PSQCA), Ministry of Science and technology, with the support of The Consumers Eye Pakistan (TCEP) and USF Consulting Group – Research Division, organizing this mega event.

I am happy that as a standardization body, Pakistan Standards Quality Control Authority (PSQCA) is participating in this activity to promote Quality Standard Culture and consumer empowerment in Pakistan.

I am confident that the business community of Pakistan will now be more conscious of the quality standard development for customer satisfaction. I believe that the " Customer Satisfaction Award” is a positive initiative that has been introduced in Pakistan. It will create a healthy competitive environment amongst the leading local, national and multi-national Products and Services operating in Pakistan.

PSQCA has been established to advise the Government on standardization policies, programmes and activities to promote industrial efficiency and development, as well as for consumer protection. The growing recognition that standardization practices are important to product performance and safety has resulted in increased demand for PSQCA’s product certification services, programs and expertise. PSQCA’s programs and services directly provide solutions for consumers, industry and government by: helping save time and money; increasing public confidence in health, and safety issues; and easing trade barriers.

I would like to applaud the efforts of Consumer Voice (Pakistan)” and “Consumer VOICE Magazine in materializing the Quality Standard oriented objectives related with customer satisfaction in Pakistan. I promise them the full support to establish quality standard culture and consumer empowerment in Pakistan that through partnerships we can make our country more reputable and can work together to create a truly developed Pakistan for all – both domestically and internationally.

I am sure that this step will go a long way in further promoting consumer’s culture in Pakistan and also help quality conscious consumers to know quality standards products. Pakistan Standards Quality Control Authority acknowledges and appreciates the efforts of Consumer Voice (Pakistan)” and “Consumer VOICE Magazine for their efforts regarding consumer awareness about protection from substandard, unregistered products among citizen. I once again congratulate the organizers of this 1st “Customer Satisfaction Award 2013. I also wish and congratulate the award winners who care for Pakistani consumers by satisfying their customers and wish them success in their future endeavors.

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DG PSQCA
Message of “ M.A. .Jabbar Board Member PSQCA”
“CUSTOMER SATISFACTION AWARD-2013”
FPCCI 

It gives me immense pleasure that “Consumer Voice (Pakistan) CVP” and “Consumer VOICE Magazine” hosting 1st “Customer Satisfaction Awards 2013” distribution ceremony coincided with the celebration of 30th World Consumer rights Day 2013, collaboration with Pakistan Standards and Quality Control Authority (PSQCA), with the support of The Consumers Eye Pakistan (TCEP) and USF Consulting Group – Research Division.

In my view Customer Satisfaction Awards is a positive initiative and it will create a healthy competitive environment amongst the leading local, national and multi¬national Products/ Brands and services operating in Pakistan and plays an important role,

in making the business community of Pakistan aware of the importance Customer Satisfaction and consumer empowerment. These awards will reflect the trend, what consumers of these standardized products and services, have actually about them.

It is very important that the business entrepreneurs and capitalist community of Pakistan have realized the importance of consumers in their business. I am confident that the business community of Pakistan will become more aware about the importance of customer satisfaction, not only to satisfy domestic consumers but to be the part of the fortune Products/ Brands of the world.

I admire and congratulate all the Awardees and organizers of this activity, have vital importance for the entire business community and consumers of Pakistan and assure them my full cooperation for its success.

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Mr. M.A. .Jabbar (FPCCI)



Customer Satisfaction Awards” (CS-Awards)
Customer Satisfaction Award is considered the seal of excellence for local businesses in the world. The award not only constitutes the crowning achievements of their efforts, but more importantly it also represents the most valuable reward of all, the knowledge that they have earned the trust and loyalty of consumers. Customer Satisfaction Award is a most prestigious tribute to businesses that serve their Customers / clients well, based on responses from millions of Pakistani consumers and business customers who used the products and services being rated. These Awards reflect the trend what consumers of these products and services have actually about them. Customer Satisfaction Awards established by “Consumer Voice Pakistan (CVP)” and “ConsumerVOICE Magazine” collaboration with “Pakistan Standards and Quality Control Authority (PSQCA)” Ministry of Science and Technology, Government of Pakistan on occasion of 30th World Consumer Rights Day 2013, with the Theme of Consumer Justice Now..! , With the support of “The Consumers Eye Pakistan (TCEP)” and USF Consulting Group –Research Division. Customer Satisfaction award (CS-Award) empowers consumers and promote business excellence in Pakistan. CS-Award recognizes organizations and individuals that have implemented successful customer service strategies which result in sustainable, successful businesses. Organizations from across Pakistan in different categories will be judged by industry experts, business leaders, NGOs, academics. The program is encouraged by all levels of government, Consumer NGOs and by business leaders.


 
 
 
 
 
Pre Nomination
 
 
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